Process – Logo Design
1Complete the online order form, alternatively contact us and we are happy to take the order by email at firstname.lastname@example.org or over the phone on 01256 326 326.
2Make payment securely by credit / debit card, PayPal or Bank Transfer.
3We will email your VAT invoice for your records.
4Within 24 hours we will send you your initial design concepts for comment / approval.
5We await your feedback to be supplied by email (recommended) or phone
6When we receive your feedback, we will turnaround any changes within 24 hours.
7This process continues until you are 100% happy with the design.
8You confirm the logo you wish to finalise. If you would like finalise more than one logo we are happy to do this for an additional cost of £25 plus VAT per additional logo.
9We send you your final files which will includeA) The logo files in Colour, Black and White and GreyscaleB) The following file formats .jpg, .png, .gif, .pdf, .eps and .ai Please see file types explained.C) The font files that have been used.D) Logo Proof Sheet confirming colours, fonts and file type explanation.
10The final files will be sent either by email or a download link if the pack is larger than 10MB. Your will have 30 days to download your files. If after this time, you need us to re-supply your files, there will be a small admin fee of £10 plus VAT to retrieve them form our archive.
11When you are happy with your logo, if you have ordered stationery, we request all the details for your business cards and letterhead. We start with the business card and send a number of options for you to comment on.
12As with the logo, we keep revising until you are 100% happy.
13Once you have decided on your business card, we start the process with you letterhead and comps slip.
14You confirm the designs you wish to finalise. If you would like more than two names artworked for business cards, or stationery at multiple addresses we charge just £10 plus VAT per version.
15We send you your final files which will include:A) Print files for business cards, letterhead and compliments slipsB) Electronic word template for your letterheadC) PLUS we can arrange high quality print with a fast turnaround if you would like us to.
The final files will be sent either by email or a download link if the pack is larger than 10MB. Your will have 30 days to download your files. If after this time, you need us to re-supply your files, there will be a small admin fee of £10 plus VAT to retrieve them form our archive.